Good to know
Frequently asked questions
The most important answers about your stay with us on the Moselle.
Arrival
When can I arrive and by when do I have to leave?
You can arrive from 1:00 pm. On your day of departure, please vacate your pitch by 12:00 noon.
Can I arrive late in the evening?
Yes, arriving late is no problem.
Can I come without a reservation?
Yes. We do recommend booking online in advance, though – that way your pitch is guaranteed.
On the campsite
Are there shaded pitches?
Some pitches have shade, most lie in the open between the Moselle and the vineyards. It is best to bring a sun sail or awning.
Where do I empty my chemical toilet?
There is a dedicated disposal room for chemical toilets in the building. Please do not carry the toilet across the restaurant terrace.
Where can I empty my motorhome's waste water?
There is no disposal station on the campsite. You will find a public disposal point in the neighbouring village of Ensch.
How do I get into the washrooms?
You will find your personal access code in the guest portal. The link is included in your booking confirmation.
Is there Wi-Fi?
Yes, there is free Wi-Fi from Freifunk Trier on the campsite. Simply connect to the open network – no password, no registration.
Dogs
Are dogs allowed?
Yes, dogs are welcome. Please note:
- Dogs must be kept on a lead throughout the campsite.
- You need dog liability insurance.
- Please walk your dog outside the campsite.
Quiet times & rules
What are the quiet times?
- Midday: 12:00 noon to 2:30 pm
- Night: 10:00 pm to 7:00 am
Please avoid driving on the campsite during these times if possible. After 10 pm, please make no noise.
Can I barbecue?
Yes, on a suitable barbecue and under supervision. Campfires and fire pits are not allowed.
Where do I put my rubbish?
Please separate your waste:
- General waste and paper: waste area in front of the building
- Glass bottles: bottle banks at the Moselherz – coming from the campsite, on the left in front of the building
- Organic waste: bin at the campsite entrance, up by the road
Can I have visitors?
Yes. Please let us know about day visitors in advance. Visitors park outside the campsite.
Your question is not listed? Give us a call or send us an email – you will find our contact details at the bottom of the page.
